DELIVERY INFORMATION

WE OFFER FREE POSTAGE ON ALL UK MAINLAND ORDERS OVER £40.

1. Making & Delivery Times (UK Mainland)

01

None Tracked Free UK Shipping for orders over £40 

– Made & Dispatched in 3-5 working days This can be extended due to unforeseen delays within their network. This is a non-tracked and non-signed service. Proof of delivery can be provided. Delivery may have a photo on tracking for proof of delivery. Only available for the U.K.

(POSTED VIA ROYAL MAIL NONE TRACKED, EVRI NONE SIGNED FOR)

02

Tracked UK Shipping

– Made & Dispatched in 3-5 working days Royal Mail Tracked, EVRI and Yodel aim to deliver all their tracked 48 and 2-day services within the advertised 2 working days. During busy and demanding times of the year please allow an extra day for items to arrive.

(POSTED VIA ROYAL MAIL TRACKED 48 , EVRI AND YODEL)

03

1st Class Delivery & 1st Class DPD Delivery

– Made & Dispatched in 3-5 working days Both DPD and Royal Mail aim to deliver all 1st class parcels within 24 hours.

(POSTED VIA DPD & 1ST CLASS ROYAL MAIL)

04

We Make It Today, You Get It Tomorrow

– Dispatched the same day when ordered before 1pm. Express Delivery is for UK Mainland only. Monday – Friday

We will make and post your order the same day when ordered before 1pm that day. For delivery the following WORKING day.

Delivery is NOT guaranteed on a weekend or any bank holidays.

(POSTED VIA DPD MON-THUR & EVRI NEXT DAY ON A FRIDAY)

2. Delivery (Off Shore & Remote Areas)

01

Orders being delivered to Ireland, the Scottish Highlands, Ise of Man, Isle of Wight, or any other remote offshore addresses will incur postal charges for bulkier items.

This is due to rising costs we are facing with our courier. Sadly we no longer ship to these locations with DPD due to these costs.

We will use the following Royal Mail Tracked 24 & 48 along with Parcel Force to deliver these larger bulkier goods.

For international orders that as shipped outside of the UK. Please note these may be subject to local tax and duty. If duty is applicable, this will need to be paid prior to the goods being delivered. If you are unsure about this. Please consult your local tax office for help and advice.

3. Weather Conditions & Delays

01

While we will do all we can to process and post your order within our stated time frame, the responsibility for delivery falls upon our delivery provider. Weather conditions can and will delay orders from being delivered, due to this we can’t and will not accept any delay due to events outside of our control. This includes refunds or cancellations once the order has been made and posted.

4. Packing

01

We are very proud to be an Eco-friendly company and show this by recycling huge amounts of card. Your parcel will be delivered within a recycled box not only will this help us save costs that are passed onto you the customer but it also helps the environment.

5. International orders & Delivery

01

All orders placed with international delivery will be posted via a mix of Royal Mail, Evri & DPD

02

Delivery time for international orders can vary from 4 – 10 working days depending on the location.

03

Customs charges may apply. Please consult your local tax office for further information regarding the importation and customs rules for you location